Troubleshooting & Support

Quick solution – simple way.

The WF helpdesk is your service portal for all concerns. Thanks to our ticketing system, we provide fast and effective support. At any time, you have a direct contact person who takes care of you and your machine.

With him or her, you discuss the perfect solution for your individual case and choose between remote support (remote diagnosis via remote connection), SMART glasses support (remote diagnosis via remote connection plus augmented reality glasses) or on-site support.

The helpdesk from WF Maschinenbau – machine construction company in Germany also gives you access to the latest news, automation solutions or further add-ons for each individual machine.